Returns & Refunds

REFUND POLICY

At She Dreams Big you can shop with confidence.

Items that are faulty, unsafe or do not match their description will be refunded or exchanged where proof of purchase is provided. We are also happy to provide a refund where the goods are returned within 30 days of purchase unused, in original condition, accompanied by proof of purchase and do not fall within the exceptions. We do not offer discretionary exchange or refunds on Sale Items or where the seal or packaging is not intact.

ONLINE RETURNS

To return an online order within the refund policy period, please contact us and we will then give you instructions on how best to return your order so we can process your refund.