Shipping & Delivery
DELIVERY PROCESS AND COST
We use Australia Post for all our standard deliveries within Australia.
Standard delivery cost is a flat rate of $8.95. If 3 or more books are purchased delivery is free.
Orders are processed and dispatched within 48 hours. Any order placed on the weekend or a public holiday will be processed on the next business day.
Once you have submitted your order you will receive confirmation and status update emails.
If you order multiple items and they are not all in stock, we will advise you of their anticipated arrival times.
Once your order has been dispatched from our Brisbane warehouse you will receive an Order Shipped status email. This will contain your tracking information
Australia Post deliveries can be tracked on route with eParcel. You can track your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped email will contain this information for each parcel.
Delivery with Standard Australia Post usually happens within 2-10 business days from time of dispatch. Please be aware that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated timeframe.
If you have not received your delivery following the estimated timeframe, we advise you to contact your local post office first, as the parcel may be there awaiting your collection.
If you have not received any information after contact with Australia Post, please contact us to confirm that the details for delivery logged with us are correct. We will then contact you with the appropriate action.